Support

Existing Client Support

Are you a Myra client and have questions about using your product or about your contract? Do you want to learn about the status of your ticket? We will be happy to help you with this over the phone or via email. The phone number for support depends on the type of contract.

You can find your support number both in the contract as well as in the header area of your Myra account.

Your Key Account Manager will be happy to answer any further questions about our contact channels.

Please note:

Our 24/7 Emergency Hotline (+49 89 41 41 41 – 333) is only intended for new and existing clients who are in the middle of a DDoS attack.

As a Myra client, please contact us using the support number specified in your contract and Myra account.